Privacy Policy

Introduction

This Privacy Policy explains how cove-whale collects, uses, and protects personal information submitted through this website. By using our services, you consent to the data practices described in this policy.

Information We Collect

We collect information that you voluntarily provide when submitting inquiry forms, including:

• Full name
• Email address
• Service selection preferences
• Additional details you choose to share in message fields

We also collect technical information automatically through cookies and similar technologies, including IP addresses, browser types, and pages visited.

How We Use Your Information

Personal information is used for the following purposes:

• Responding to service inquiries and preparing project proposals
• Communicating about technical specifications and implementation details
• Improving website functionality and user experience
• Maintaining records of client communications and project history

Data Storage and Security

Personal data is stored securely using industry-standard encryption and access controls. We implement technical and organizational measures to prevent unauthorized access, disclosure, or loss of information.

Data retention periods align with legitimate business needs and legal requirements. Contact information is retained for the duration of active project discussions and for a reasonable period thereafter to facilitate follow-up communications.

Third-Party Disclosure

We do not sell, trade, or transfer personal information to external parties except when required by law or necessary to fulfill service delivery through trusted contractors bound by confidentiality agreements.

Third-party service providers who assist with website hosting, analytics, or email communications may have access to data solely for performing specific functions on our behalf.

Your Rights

Under data protection regulations, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your information
• Request restriction of data processing
• Data portability where technically feasible

To exercise these rights, contact us at [email protected] with your specific request.

Cookies and Tracking

This website uses cookies to enhance user experience and analyze site traffic patterns. You can control cookie preferences through your browser settings. Disabling cookies may limit functionality of certain website features.

For detailed information about our cookie practices, refer to our Cookies Policy.

External Links

This website may contain links to external resources. We are not responsible for privacy practices of third-party sites and recommend reviewing their privacy policies independently.

Changes to This Policy

We reserve the right to modify this Privacy Policy as operational practices or legal requirements evolve. Material changes will be communicated through website notices or direct email to active contacts.

Contact Information

Questions regarding this Privacy Policy or data handling practices should be directed to:

Email: [email protected]
Address: 42 Victoria Street, London, SW1H 0TL, United Kingdom